Your privacy matters at GrieveWell.
When you share your details with us — whether through email, WhatsApp, or group membership — we treat your information with care and respect. This policy explains how we handle your data and your rights.
Information We Collect
- Contact details: such as your name, email address, and phone number.
- Messages: including WhatsApp conversations, emails, or other communications you send to us.
- Session information: notes about coaching or group sessions, kept confidential.
How We Use Your Information
- To arrange coaching sessions or group meetings.
- To stay in touch between sessions (e.g., WhatsApp support).
- To send updates about GrieveWell services or resources, if you’ve asked for them.
We use your information only for the purpose of providing support.
How We Store Your Information
- Your details are stored securely and never shared with third parties.
- We keep only what is necessary to provide support.
- You can ask at any time for your information to be updated or removed.
Your Rights
Under UK GDPR, you have the right to:
- Access the information we hold about you.
- Request corrections if something is inaccurate.
- Ask for your information to be deleted.
- Withdraw consent for communications at any time.